Conversations
The art and science of having effective, joyful conversations
sari and
Conversations
Stuart Evans and
The secret to hard conversations? Instead of making it confrontational, make it collaborative. Here's how to flip the script:
So instead of approaching it like "Ted, you're not hitting the click-through rates," you say:
“Hey, Ted, I've noticed that we haven’t met our target clickthrough rate. How can we solve this before the end of the week? Maybe a
... See moreA friend asked a Busy Guy to lead a project, and instead of saying yes or rejecting it, the Busy Guy said: “I can’t commit to that, but I can commit to thinking about it, and if I come up with something I’m excited about, I’ll do it.”
Such tact in that answer.
-DP
@stephsmithio A few that I like:
What’s something people wouldn’t know about you by looking at you?
What’s one proud moment from your life?
What’s bringing you joy recently?
What’s a product you bought recently that you absolutely love?
What book have you read the most times?
How to criticize something you disagree with
Here are social psychologist Anatol Rapoport’s rules for criticizing something:
You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.”
You should list any points of agreement (especially if they are ... See more
Here are social psychologist Anatol Rapoport’s rules for criticizing something:
You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.”
You should list any points of agreement (especially if they are ... See more
