Conversations
The art and science of having effective, joyful conversations
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Conversations
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― Roger Fisher, Getting to Yes: Negot
... See moreThe secret to hard conversations? Instead of making it confrontational, make it collaborative. Here's how to flip the script:
So instead of approaching it like "Ted, you're not hitting the click-through rates," you say:
“Hey, Ted, I've noticed that we haven’t met our target clickthrough rate. How can we solve this before the end of the week? Maybe a
... See moreThe Persuasion Paradox
Have you noticed that the most argumentative people rarely persuade anyone?
The most persuasive people don’t argue—they observe, listen, and ask questions.
Argue less, persuade more.
Persuasion is an art that re... See more
Sahil Bloomtwitter.comInstead of asking: "Do you have any questions?", ask "What questions do you have?"
The first almost always results in silence, while the second helps people feel comfortable asking questions.
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Making Normal Conversations Better - by Sasha Chapin Making Normal Conversations Better
Sasha Chapinsashachapin.substack.comStuart Evans and
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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