
Why Are We Yelling?: The Art of Productive Disagreement


A better approach is to make the subject clear and discussable by stating your thoughts straight out, while also indicating, honestly, that you are interested in whether the other person sees the situation differently and, if so, how: “Based on what I know, it seems to me that you might have gotten more done. However, you know more about what happe
... See moreRoger Fisher • Difficult Conversations: How to Discuss What Matters Most

