
The Making of a Manager: What to Do When Everyone Looks to You

As a manager, you are judged on your team’s outcomes, so your job is to do whatever most helps them succeed. If your team is lacking key skills, then you need to spend your time training or hiring. If someone is creating problems for others, then you need to get him to stop. If people don’t know what they should be doing, then you need to construct
... See moreJulie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can.
Julie Zhuo • The Making of a Manager: What to Do When Everyone Looks to You
LET’S RETURN TO the “care personally” dimension of Radical Candor. In order to build a great team, you need to understand how each person’s job fits into their life goals. You need to get to know each person who reports directly to you, to have real, human relationships—relationships that change as people change. When putting the right people in th
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