Sublime

Alexander Wang

When possible, use a method that is equally simple and efficient for beginners and experts. Otherwise, provide methods specialized for beginners and experts. Conceal expert methods to the extent possible to minimize complexity for beginners. When systems are complex and frequently used, consider designs that can be customized to conform to individu

The behavioral level is about use, about experience with a product. But experience itself has many facets: function, performance, and usability.

by Frank Robinson (in 2001),

Communication is especially important when things go wrong. It is relatively easy to design things that work smoothly and harmoniously as long as things go right. But as soon as there is a problem or a misunderstanding, the problems arise. This is where good design is essential. Designers need to focus their attention on the cases where things go w

Design is concerned with how things work, how they are controlled, and the nature of the interaction between people and technology.

Basic control and flexibility that allows the user to easily go back, cancel, close, or undo is a given and should be supported in any interface. But allowing users to completely customize their experience should be reserved only for professionals or not given at all. The happy intermediary, where everyday users have enough flexibility that they’re

Ease of use, then, dictates unity of design, conceptual integrity.