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Conflict arises when our espoused values do not match up with actual practice. This is where modeling the behavior we hope to see in everyone is most important. There are no formulas, instructions, or rituals that will work for everyone. Each of us needs to take time daily, maybe even several times a day, to reflect on our own actions and decide if
... See moreJez Humble, Joanne Molesky, • Lean Enterprise: How High Performance Organizations Innovate at Scale
ZEBRAs think they know it all but rely on their opinion rather than any actual evidence. To stave off the ZEBRAs in your midst, make sure that you’ve got data to back up your decisions. Come up with quick experiments you can run to test ideas and gather evidence.
HIPPO - HIghest Paid Person’s Opinion
It can be... See more
Jeroen Kraaijenbrink on LinkedIn: #changemanagement #communicationskills #teambuilding | 449 comments
most important aspect of manageability, however, is your sense of efficacy—the expectation that your projects are going to be successful.
Brian R. Little • Who Are You, Really?: The Surprising Puzzle of Personality (TED Books)
Thomas Klaffke • Pleasure Activism
As busy professionals we all collect a very large number of near-term responsibilities and tasks. In a busy office we tend to focus first on immediate emergencies. Next, we focus on urgent things due soon, and then on slightly less urgent things that are due a little farther out, and so on. In the midst of that are meetings, interruptions, and dive
... See moreMichael Linenberger • Master Your Workday Now: Proven Strategi
No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results (How Leaders Can Cut the Cost of Drama in the Workplace, End Entitlement, and Drive Big Results)
Cy Wakeman • 1 highlight
amazon.com
My own observations are similar, and I’ve come to think of the multitude of tasks that fill up a manager’s day as sorting neatly into three buckets: purpose, people, and process.