Lisa Dunford Dickman
@lisadd
Lisa Dunford Dickman
@lisadd
Reacting to the other person’s emotions appropriately shows that you’re paying attention and actually care about what they’re saying. This is why you should react to everything. don’t ignore or let comments or nonverbal gestures just pass with no response.
Experience. Don’t observe.
Inhale. Don’t read.
Transfigure. Don’t shift.
Advocate. Don’t ponder.
Prove. Don’t promise.
Encourage. Don’t cut.
Imagine. Don’t worry.
Do. Don’t analyze.
Hear. Don’t listen.
Show. Don’t tell.
Give. Don’t take.
People don’t buy WHAT you do, they buy WHY you do it. A failure to communicate WHY creates nothing but stress or doubt. In contrast, many people who are drawn to buy Macintosh computers or Harley-Davidson motorcycles, for example, don’t need to talk to anyone about which brand to choose. They feel the utmost confidence in their decision and the onl
... See more7/23/24
There is a big difference between the existence of knowledge in some other place and its availability to the right people in the right place at the right time. The crux of the matter is knowing how to integrate and organize fragmented, scattered and thinly spread knowledge.
-Dominique Foray The Economics of Knowledge
7/23/24