Think Again: The Power of Knowing What You Don't Know

In learning cultures, the norm is for people to know what they don’t know, doubt their existing practices, and stay curious about new routines to try out.

paragons

accolades

Her simple denial overlooks the complex reality that racism is a function of our actions, not merely our intentions.

Organizational learning should be an ongoing activity, but best practices imply it has reached an endpoint.

How well we take criticism: David Yeager et al., “Breaking the Cycle of Mistrust: Wise Interventions to Provide Critical Feedback across the Racial Divide,” Journal of Experimental Psychology: General 143 (2014): 804–24.

we can bring more complexity into our conversations. Fundamentally, that involves drawing attention to the nuances that often get overlooked. It starts with seeking and spotlighting shades of gray.

spirited debate

If we’re comfortable being wrong, we’re not afraid to poke fun at ourselves. Laughing at ourselves reminds us that although we might take our decisions seriously, we don’t have to take ourselves too seriously.