The User Story is the User Experience
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The User Story is the User Experience
Livingston: Was it hard designing something for non-technical users? Perlman: It's extremely hard, because you have to design for someone who's not you. After a while, as you develop interfaces and have experience with them, you begin to think with the intuition of a person who does not understand the inner workings of the system. And you also have
... See moreJessica Livingston • Founders at Work: Stories of Startups' Early Days
Each step in a flow should be a very simple question to help the user set up the product. In each question and answer, the user should get one step further in their understanding of the product and its capabilities too.
Josh Elman • Make your Product Onboarding Better by Trying It Yourself
If at any point you think it's a good idea to build a "user tour" in your app, stop and go for walk.
Your app should be self-explanatory. If your users are confused (or your data shows low participation rates on key features), you need to revisit these design decisions:
1. Navigation___LINEB... See more
Nikita Bierx.comThe Elements of User Experience: User-Centered Design for the Web (New Riders Press, 2002), an excellent book by Jesse James Garrett.