“Scale” in this sense is just your ability to push & pull these 3 levers: Sell more clients At higher & higher price points While getting the work done in less & less time I recommend tackling these levers one at a time (first, focus on getting more clients, second raise your prices, and third work on creating efficiencies so you don’t

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1. Average Revenue Per Account

Similarly, Slack’s pricing allows users to upgrade for a number of collaborative features: better voice calling, searchable message history for all your coworkers, and more. Each of these features becomes more useful as organizations adopt Slack as the standard way to communicate, which in turn drives more conversions from free accounts into paid. ... See more