Whether you’re a CEO or a parent, we encourage you to make decisions as early and efficiently as possible, to explain those decisions clearly, and to take responsibility for their implementation and effectiveness. It is equally true that whether you are making a decision, implementing it, or problem solving, you can’t always, or even usually, succe

As one discovers the factions and the conflicts among students, the work of leadership is to keep the heat of the conflict within a productive range—a key feature of what is referred to in this approach as orchestrating the conflict.

To think politically, you have to look at your organization as a web of stakeholders. For each stakeholder, you need to identify her: • Stake in the adaptive challenge at hand. How will she be affected by resolution of the challenge? • Desired outcomes. What would she like to see come out of a resolution of the issue? • Level of engagement. How muc