“Output of a Perfectionist” pages 211-220
instagram.com“Output of a Perfectionist” pages 211-220
not to say that you are stupid, or that the customer is fickle, but miscommunication is easy. What I say is not exactly what I think. What you hear is not exactly what I said. And what you understand is based on what you heard… Which can end up being a long way from what I thought.
Noam Kostucki • You are Your Brand!: Everything you know about branding but never thought applied to you
JOBS: The most important thing I think you can do for somebody who’s really good and who’s really being counted on is to point out to them when they’re not—when their work isn’t good enough. And to do it very clearly and to articulate why … and to get them back on track.
Kim Scott • Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
In this setup, the pressure is always on the non-talker to change, rather than on the talker to be more versatile. This situation minimizes the importance of nonverbal communication: doing nice things for each other, making attentive gestures, or sharing projects in a spirit of collaboration.
Esther Perel • Mating in Captivity: Unlocking Erotic Intelligence
Can we patiently and reasonably put our disappointments into words that, more or less, enable others to see our point? Or do we internalize pain, act it out symbolically or discharge it with counterproductive rage? When other people upset us, do we feel we have the right to communicate or must we slam doors and fall silent? When the desired respons... See more