No One Understands You and What to Do About It
This means that they may not notice any other forms of communication — a look, a feeling, a burst of energy, a psychic picture — and are likely to miss what you send to them, unless you put it into words.
Steven Kessler • The 5 Personality Patterns: Your Guide to Understanding Yourself and Others and Developing Emotional Maturity
The better you know your own quirks and foibles, the more you can work every day to manage them and focus on others. (See Chapter 10 “Know Yourself.”)
Charles H. Green • The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust
our tendency to misunderstand their intentions, and our tendency to focus on blame.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
“This is what I am good at. This is how I work. These are my values. This is the contribution I plan to concentrate on and the results I should be expected to deliver,” the response is always, “This is most helpful. But why didn’t you tell me earlier?”