No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results (How Leaders Can Cut the Cost of Drama in the Workplace, End Entitlement, and Drive Big Results)

Arrogance and self-absorption inhibit growth. So does fantasy and “vision.”

Authentic empathy has consequences. If you really understand the losses that your initiative would inflict on your opponents, you have to take responsibility for inflicting them. From your perspective, you did not create the adaptive challenge at hand, and your purpose is simply to mobilize people to grapple with the problem; you are not deliberate

Ironically, a big display of ego is sometimes hiding insecurity or lack of confidence. That kind of individual is overly protective of his or her turf or attempting to establish position in the pecking order by making others conform to his or her wishes. This, of course, reduces or removes creative vitality and collaboration.