Miscommunication problems
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Miscommunication problems
When people fail to communicate across silos, bad things happen.
Morten T. Hansen • Great at Work: How Top Performers Do Less, Work Better, and Achieve More
Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it
3-2-1: How to find your way in life, the power of quiet weeks, and the problem with smart people
Without the ability to consistently and accurately telegraph our thoughts and intentions to others, none of us can succeed—no individual, no team, and no organization. Communication is vital, but the great irony is that human beings have a surprisingly difficult time when it comes to knowing what exactly they are communicating.
Heidi Grant Halvorson Ph.D • No One Understands You and What to Do About It
So many of the problems that teams have — communication, organization, strategy — are unrelated to the function.