Issue 23: Delegating as a Chief of Staff

The philosophy is that you push the power of decision making out to the periphery and away from the center. You give people the room to adapt, based on their experience and expertise. All you ask is that they talk to one another and take responsibility. That is what works.

Then there is the second group of patterns, which is the repetition of the same work. What I mean by this is that if there is something that only you can do, at least in the beginning, but then you find that you are doing that same thing over and over again in the same way, and you pretty much have it nailed, it might be time to turn that over to s

You want problems solved by the right people who can do it most effectively.

Parceling out problems requires a process known in the medical world as triage: assessing the urgency of the problem and matching it with the person who can best solve it. Good triage is an output in its own right.