I like people who apologize
raekatz.substack.com
I like people who apologize
“There are two times to admit mistakes: early and late. Early admissions solve problems. Late admissions create them.
A person who proactively tells another they made a mistake gains trust and respect for their honesty. In contrast, one who tries to hide errors quickly loses trust.
Swift admissions build bridges. Slow ones burn them.”
A person who proactively tells another they made a mistake gains trust and respect for their honesty. In contrast, one who tries to hide errors quickly loses trust.
Swift admissions build bridges. Slow ones burn them.”
Brain Food: Great Ideas Thrive in Silence
JOBS: I don’t mind being wrong. And I’ll admit that I’m wrong a lot. It doesn’t really matter to me too much. What matters to me is that we do the right thing.
Kim Scott • Radical Candor: How to Get What You Want by Saying What You Mean
When we find the empathy to say, “I’m sorry, this isn’t for you, here’s the phone number of my competitor,” then we also find the freedom to do work that matters.
Seth Godin • This Is Marketing: You Can't Be Seen Until You Learn to See
It’s brutally hard to tell people when they are screwing up. You don’t want to hurt anyone’s feelings; that’s because you’re not a sadist. You don’t want that person or the rest of the team to think you’re a jerk. Plus, you’ve been told since you learned to talk, “If you don’t have anything nice to say, don’t say anything at all.” Now all of a sudd... See more