I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
Michael S. Sorensenamazon.com
I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
Reacting to the other person’s emotions appropriately shows that you’re paying attention and actually care about what they’re saying. This is why you should react to everything. don’t ignore or let comments or nonverbal gestures just pass with no response.
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Some children can tell you why they’re frightened, angry, or unhappy. For many, however, the question “Why?” only adds to their problem. In addition to their original distress, they must now analyze the cause and come up with a reasonable explanation. Very often children don’t know why they feel as they do. At other times they’re reluctant to tell ... See more
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If you want to communicate and connect effectively, whenever you say, “I feel _______,” make sure you fill in the blank with an actual emotion, not a disguised evaluation of the other person’s
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Especially, listen for feelings, like frustration or pride or fear, and acknowledge those feelings. See whether that person doesn’t become a better listener after all.