How To Win Friends and Influence People
Arouse in the other person an eager want.
Dale Carnegie • How to Win Friends and Influence People
PRINCIPLE 9 Be sympathetic with the other person’s ideas and desires.
Dale Carnegie • How to Win Friends and Influence People
Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. “To know all is to forgive all.”
Dale Carnegie • How to Win Friends and Influence People
“Few human beings,” wrote Jack Woodford in Strangers in Love, “few human beings are proof against the implied flattery of rapt attention.” I went even further than giving him rapt attention. I was “hearty in my approbation and lavish in my praise.”