How to Win Friends and Influence People

In his classic book How to Win Friends and Influence People, Carnegie repeatedly urged readers to avoid direct confrontations. Instead he advised people to “begin in a friendly way,” to “smile,” to “be a good listener,” and to “never say ‘you’re wrong.’ ” The persuader’s goal should be to convey respect, warmth, and an openness to dialogue before s

How To Have Confidence And Power In Dealing With People (1956) Les Giblin

Any fool can criticize, condemn and complain—and most fools do.

Talk to people in terms of what makes them happy. It’s not a radical notion, but it’s not one we are taught to consider.