How to Win Friends and Influence People

This technique of giving titles and authority worked for Napoleon and it will work for you.

Use encouragement. Make the fault seem easy to correct.

Make the other person happy about doing the thing you suggest.

I would rather walk the sidewalk in front of a person’s office for two hours before an interview than step into that office without a perfectly clear idea of what I was going to say and what that person—from my knowledge of his or her interests and motives—was likely to answer. If,

Dramatize your ideas.

Appeal to the nobler motives.

What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.”

Asking questions not only makes an order more palatable; it often stimulates the creativity of the persons whom you ask.

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