Saved by Bastian Külzer
Empathy Mapping: The First Step in Design Thinking
Empathy is our capacity to understand other people’s feelings, needs, and interests and to take the perspective of the other person.
Roman Pichler • How to Lead in Product Management: Practices to Align Stakeholders, Guide Development Teams, and Create Value Together
by workflow or customer journey.
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
カスタマージャーニーマップが必要な理由とは？目的と作り方｜Goodpatch Blog グッドパッチブログ
goodpatch.com