Saved by Riko Ishibashi and
Driving Digital Strategy: A Guide to Reimagining Your Business
Business questions must begin with the customer. Platform owners, for example, may find it hard to identify their customers. Platform owners act as intermediaries between different market sides. By connecting the "sides," indirect network effects can be harvested. Buffett and Munger describe network effects as the strongest they have ever seen in G... See more
The “Free Parking” Business Model
Some of the most successful, beloved and iconic brands of the past few decades are built on compelling and sophisticated loyalty efforts. However, for digital brands and consumer tech platforms on accelerated trajectories, growth has historically been synonymous with acquisition. Companies typically start to identify top customers and loyalty strat... See more
Forerunner Ventures • Your CAC doesn’t matter: Brands of the next decade will win with loyalty, not acquisition
Disintermediation - If they felt that if they werent shaping the marketplace then others will do it.
Sriram Krishnan • Andrew Bosworth on FB ads
That single view of the customer is all important. This will often require a major technological investment, ranging from a box of tech Band-Aids to an entire re-platforming. Do whatever you need to get there before a disruptor