
Saved by Mike Renaud
02 Brand Building
Saved by Mike Renaud
A brand is trust. A brand is an expectation that the customer will be happy with his or her purchase. A brand is something built by creating a group of products that all serve the same person.
The first step in building a brand is to look inside and see where the raw energy will come from.
Moral of the story: Constant, consistent, and relentless contact with your list, your market, and your customers can build you a powerful brand people buy from, and often sight-unseen, simply because you have such a strong sense of what they want before they even do.