Brain Food: Seldom Offend
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Brain Food: Seldom Offend
We overestimate the capacity of our colleagues to calibrate their comments to our individual emotional states. We underestimate how bruising it is to hear that we are not meeting expectations, even when the issues are minor. And we can be surprised by critiques that do not line up with our sense of who we are.
Financial Times • Positive feedback: the science of criticism that actually works
Self-aware people know and are comfortable talking about their limitations and strengths, and they often demonstrate a thirst for constructive criticism.
Daniel Goleman • Leadership: The Power of Emotional Intelligence
When we see ourselves in this balanced way—with truth and grace—we can acknowledge our faults without either falling into a self-focused pit of shame or defending against seeing the truth of the situation. Before you start getting down on yourself for responding in unhealthy ways, you can talk to yourself with compassion: I think I sometimes do res
... See moreKim Fredrickson • The Power of Positive Self-Talk
They believe criticism is caring, so they have to be taught that not everybody feels the same way about being corrected or encouraged to seek improvement.