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When we are right, let’s try to win people gently and tactfully to our way of thinking, and when we are wrong—and that will be surprisingly often, if we are honest with ourselves—let’s admit our mistakes quickly and with enthusiasm.

Own the mistake and ask for a way to make it right. Make amends, and move on with your life.

When we are wrong, we may admit it to ourselves. And if we are handled gently and tactfully, we may admit it to others and even take pride in our frankness and broad-mindedness. But not if someone else is trying to ram the unpalatable fact down our oesophagus.

Nothing elevates a person higher than taking responsibility for their mistakes. If you mess up, fess up. It’s astounding how powerful this ownership is.