4 user onboarding strategies to help you convert more users and reduce churn | Blog | Simon McCade | Product Designer for Tech Companies | Bristol

The best way to make your onboarding better is to try it. Try it often. Every few weeks at minimum. Think of yourself as one of your user personas, or a dumb user rather than you, the expert who knows your product very well. Question every step. Act confused.

Personalization is an overlooked facet of onboarding that when implemented correctly, can be a huge user retention asset. When users are presented with dynamic, personalized content early on, it puts them in the driver’s seat of their experience.