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As organizations succeed and grow, they become more formalized, more bureaucratic, more careful, more remote from customers, and slower to act. Diseconomies of scale begin to work, overshadowing the cost advantages of size. Overhead grows, decision-making slows. Direct feedback from customers is reduced, filtered, and often ignored. The demon of af
... See moreAdrian J. Slywotzky • The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow's Profits
Bill Gates saw where customer priorities were shifting in the computer industry time and time again—from languages to operating systems to applications to communications to the Internet.
Adrian J. Slywotzky • The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow's Profits
change from “Do everything” or “Do what we do well” to “Do what matters to the customer” and “Do what you are best at.” Outsource the rest, or find business partners to provide it with you.
Adrian J. Slywotzky • The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow's Profits
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
80/20 Principle in my hit parade. 1 Strategy 2 Quality 3 Cost reduction and service improvement 4 Marketing 5 Selling 6 Information technology 7 Decision making and analysis 8 Inventory management 9 Project management 10 Negotiation
Richard Koch • The 80/20 Principle
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
amazon.com
Business strategist Peter Drucker wrote that what gets measured, gets managed.
Howard Jacobson • Sick to Fit: Three simple techniques that got me from 420 pounds to the cover of Runner’s World, Good Morning America, and the Today Show
