No Rules Rules: Netflix and the Culture of Reinvention
by his model, only a CEO who is not busy is really doing his job.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
If you have an idea you’re passionate about, do the following: “Farm for dissent,” or “socialize” the idea. For a big idea, test it out. As the informed captain, make your bet. If it succeeds, celebrate. If it fails, sunshine it.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
High performers naturally want to succeed and will devote all resources toward doing so whether they have a bonus hanging in front of their nose or not.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
When you try to spin them, they see it, and it makes you look like a fraud. Speak plainly, without trying to make bad situations seem good, and your employees will learn you tell the truth.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
The organization with the policy is not necessarily the one saving money.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
Peter, on the other hand, would talk frankly about his emotions, fears, and mistakes, and I was blown away by his comfort with bringing everything out in the open.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
Today, in the information age, what matters is what you achieve, not how many hours you clock, especially for the employees of creative companies like Netflix.
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
In a high-performance environment, paying top of market is most cost-effective in the long run. It is best to have salaries a little higher than necessary, to give a raise before an employee asks for it, to bump up a salary before that employee starts looking for another job, in order to attract and retain the best talent on the market year after y... See more
Reed Hastings • No Rules Rules: Netflix and the Culture of Reinvention
when you share a secret, it floods the receiver with feelings of confidence and loyalty. If I tell you some huge mistake I made or share information that could sabotage my success, you think, Well, if she’d tell me that, she’d tell me anything.