Sublime
An inspiration engine for ideas
Give me some new information. Tell me what my competitors are up to. Tell me what you’ve been doing for other companies like mine. Find a way to be helpful to me. You’ve got to give a favor to get a favor—there’s no better way to win my trust than to be helpful to me right from the beginning. Someone who brings me new ideas and suggestions, without
... See moreDavid H. Maister • Managing The Professional Service Firm
Having a personal presence brand of accountability is a deeply held core value of mine, which spans across my entire life and career. I’m chronically on time, will do almost anything to meet a deadline, and own up to my commitments probably far beyond what is expected of me. (This has a downside too, which rears its ugly head in my schedule.) When
... See moreKristi Hedges • The Power of Presence: Unlock Your Potential to Influence and Engage Others
The Real Deal: Get Known for Your Genuine Expertise in an Era of Bullsh*t Gurus
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The “advisor” aspect of “trusted advisor” serves a critical business function: fulfilling the promise of providing expertise in a way that makes a difference.
Charles H. Green • The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust
And the attack must always be fair. Fairness is the tiny voice that thunders from behind every argument.
GERRY SPENCE • HOW TO ARGUE AND WIN EVERY TIME
Make a personal appeal