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Big and small problems are, in key ways, the same. There is a crucial yet hard-to-understand concept here. Most people grasp the need to set priorities; they put the biggest problems at the top, with smaller problems beneath them. There are simply too many small problems to consider them all. So they draw a horizontal line beneath which they will n
... See moreEd Catmull • Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration
18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done
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People who lead adaptive change most successfully have a diagnostic mind-set about themselves as well as about the situation. That is, they are continually striving to understand what is going on inside, how they are changing over time, and how they as a system interact with their organization as a system.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Strong processes with measurable outcomes eliminate bureaucracy and expose underperformers.
John Rossman • The Amazon Way: 14 Leadership Principles Behind the World's Most Disruptive Company
When leaders lead in ways that people’s brains can follow, good results follow as well.
Henry Cloud • Boundaries for Leaders (Enhanced Edition): Results, Relationships, and Being Ridiculously In Charge
That transformational system, the contemporary alternative to annual reviews, is continuous performance management. It is implemented with an instrument called CFRs, for: Conversations: an authentic, richly textured exchange between manager and contributor, aimed at driving performance Feedback: bidirectional or networked communication among peers
... See moreJohn Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
The One Minute Manager.