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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life
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Never Split the Difference: Negotiating as if Your Life Depended on It
Tahl Raz • 3 highlights
amazon.com
Never Split the Difference: Negotiating As If Your Life Depended On It
Tahl Raz • 18 highlights
amazon.com


Few things are more annoying in your personal or your professional life than a person who is warm one minute and cold the next. No matter the context, it hurts.
Gene Stone • Love Is the Killer App: How to Win Business and Influence Friends
PRATIQUE A ESCUTA LIVRE OUÇA AS PESSOAS COM SUA ATENÇÃO COMPLETA E INDIVISA – NÃO PENSE NO QUE VAI DIZER DEPOIS – E FAÇA PERGUNTAS QUE LEVEM AO PROBLEMA REAL.