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- They keep intermediaries reasonably happy.
Bessemer Venture Partners • Roadmap: B2B Marketplaces
the CEO and “chief servant
Richard J. Leider • Life Reimagined: Discovering Your New Life Possibilities
Source: Fast Company
Mark Fisher • Exiting the Vampire Castle
- Problem-Solving Together
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
by Frank Robinson (in 2001),
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
See Charlie Kiefer’s cameo “Executive Team Leadership,” (page 435).
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
business approach called managing by exception.