Sublime
An inspiration engine for ideas
learning conversation.
Roger Fisher • Difficult Conversations: How to Discuss What Matters Most
First, clarify what you really want.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
“What do I really want?” “What should I do right now to move toward what I really want?”
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Project champions
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
The goal is not to tear people down, but to build them up.
M.D. Spencer Johnson • The New One Minute Manager
“How can we have a candid conversation and strengthen our relationships?”
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
First, opinions vary.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
What bad thing will happen if you stop pushing so hard?