Sublime

choose a problem which has been tackled before, with little or no success. This ensures that a systemic dynamic is at play.

To paraphrase Albert Einstein, our present problems cannot be solved at the level of thinking at which they were created.

Also, ask yourself: Is the measure viable in the real world? Do you have the power to implement it?

Einstein once famously said that problems couldn’t be solved with the same level of consciousness that created them in the first place.

Keep the responsibility for performance with the performer.

High utilization creates queues; partially completed work sits idle, waiting for capacity to become available, and feedback gets delayed.

key question