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Trust-based relationships cry out for principles. A role that can be completed largely or wholly from processes alone is not a role that requires much trust.
Charles H. Green • The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust
(Which, presumably is why, once upon a time Lloyd Blankfein , the former C.E.O. of Goldman Sachs, told me that he spends 98 percent of his time worrying about things with a 2 percent probability of happening.)
The BofA $136B Dynamite Stick
“What we want to do is highlight the good brokers,” said Brad. “We need the brokers who are doing the right thing to get rewarded.” That was the only way around the problem. Brad had asked for the banks’ permission to highlight the virtue of the ones that behaved relatively well, and they had granted it. “Speaking about someone in a positive light
... See moreMichael Lewis • Flash Boys
The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust
amazon.com
It is very likely that one channel is optimal. Most businesses actually get zero distribution channels to work. Poor distribution—not product—is the number one cause of failure.
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
If the purpose of each corporation is not primarily the health and well being of the earth and all life thereon, if its principles are not based on equitable distribution of power and wealth, if it avoids responsibility for the sustenance of family, community and place, if it has no belief system, or one devoid of ethical and moral content, it is d... See more
Dee Hock • CORPORATIONS: THE SOCIALIZATION OF COST AND CAPITALIZATION OF GAIN
Jay Goldman
@jaygoldman