Mike Tannenbaum

When teams have easy access to information, transparency, and central sources of shared truth, it cuts down on unnecessary communication

A communication architecture is a company’s documented set of practices, tools, and associated processes for how and when people communicate. It describes all the types of communication—such as email, meetings, phone calls, online chat—and the tools and protocols for using each one.

Async communication is about allowing team members to “consume and respond to messages on their own time instead of on the sender’s schedule.”

Substitute constant chatting with less frequent summaries. Emma starts her week off by communicating a “top of mind” document to her team. Rather than pinging a team member when a non-urgent thought comes to her, she adds it to the document for the week ahead. She takes a similar approach with her boss, sending him “closing remarks” every Friday to... See more

without a market demand, those recyclables are almost useless; placing them in the recycling bin won’t make a difference if you can’t make money off of them. If the demand isn’t there, or the quality of the materials post-use is incurably dirty, they end up in landfill or incinerators.