Josh Huth

Musk found Agrawal to be likable. “He’s a really nice guy,” he says. But that was the problem. If you ask Musk what are the traits needed in a CEO, he would not include “being a really nice guy.” One of his maxims is that managers should not aim to be liked.

When hiring or promoting, Musk made a point of prioritizing attitude over résumé skills. And his definition of a good attitude was a desire to work maniacally hard. Musk hired Dontchev on the spot.

Whenever there are problems to solve, don’t just meet with your managers. Do a skip level, where you meet with the level right below your managers.

Comradery is dangerous. It makes it hard for people to challenge each other’s work. There is a tendency to not want to throw a colleague under the bus. That needs to be avoided.

Experience. Don’t observe.

Inhale. Don’t read.

Transfigure. Don’t shift.

Advocate. Don’t ponder.

Prove. Don’t promise.

Encourage. Don’t cut.

Imagine. Don’t worry.

Do. Don’t analyze.

Hear. Don’t listen.

Show. Don’t tell.

Give. Don’t take.