Dominik Schwarz
@dominik
Most people’s mental models of energy are flawed: they think there’s a ‘tank’ of energy that gets depleted as you spend it. This may be roughly true for physical energy, but mental energy is different: spending mental energy on things that you consider productive or important gives you more mental energy for other things: a positive feedback loop.
... See more19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects
1. Yeah, someone *should* do that. Why not you?
2. Is there something you could do about that problem in the next five minutes?
3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.
4. Should you write a blog or Linke
... See moreThe prevailing dogma is that startups should ship and iterate as quickly as possible. Scott believes that’s often counterproductive. You need to “surprise and delight” your customers to create a product that grows organically. You can’t do that by simply meeting a user’s expectations; you must surpass them. Doing so takes time and polishing.
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