Thought provoking
In our design sprints, we found that if we ended each workday before people were exhausted, the week’s productivity increased dramatically. Even shortening the day by thirty minutes made a big difference.
Jake Knapp & John Zeratsky • Make Time
No one ever complained that their team was too aligned.
Jasper Polak • The Hidden Power of Planning
How to Survive as a Human Creator in the AI Era
A good rule of thumb is to take the word that out of your apology. Instead of saying, “I’m sorry that…”, start by saying, “I’m sorry I…” This acknowledges upfront that you were the one responsible for the hurt and goes farther than “I’m sorry that you feel that way” ever will.
Deb Liu • Admitting You Are Wrong
The fear people have about the idea of adherence to protocol
is rigidity. They imagine mindless automatons, heads down in a checklist, incapable of looking out their windshield and coping with the real world in front of them. But what you find, when a checklist is well made, is exactly the opposite. The checklist gets the dumb stuff out of the way,
readwise.io • Checklist Manifesto
Without question, technology can increase our capabilities. But there is much that technology cannot do: deal with the unpredictable, manage uncertainty, construct a soaring building, perform a lifesaving operation. In many ways, technology has complicated these matters. It has added yet another element of complexity to the systems we depend on and
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“It's so simple, yet makes such a difference. Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.'”
— Mary Kay Ash
historically the company’s strength has never been grounded and rooted in execution. The only new product launch that succeeded was Airbnb.com. Every other big launch over the last eight years has actually been a complete flop. Our strength and the focus of leadership has always been marketing and storytelling. It was never been about technology ex
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