Thought provoking

The fear people have about the idea of adherence to protocol

is rigidity. They imagine mindless automatons, heads down in a checklist, incapable of looking out their windshield and coping with the real world in front of them. But what you find, when a checklist is well made, is exactly the opposite. The checklist gets the dumb stuff out of the way,

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There’s something deeper, more visceral going on when people walk away not only from saving lives but from making money. It somehow feels beneath us to use a checklist, an embarrassment. It runs counter to deeply held beliefs about how the truly great among us—those we aspire to be—handle situations of high stakes and complexity. The truly great ar

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Without question, technology can increase our capabilities. But there is much that technology cannot do: deal with the unpredictable, manage uncertainty, construct a soaring building, perform a lifesaving operation. In many ways, technology has complicated these matters. It has added yet another element of complexity to the systems we depend on and

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“To do the useful thing, to say the courageous thing, to contemplate the beautiful thing: that is enough for one man’s life.”​

― T.S. Eliot, The Use of Poetry and the Use of Criticism​

“There will be only answers,” the writer Marguerite Duras said in 1985 when a TV show asked her to make a prediction about the year 2000. “The demand will be such that there will only be answers. All texts will be answers… about [man’s] body, his corporeal future, his health, his family life, his salary, his leisure. It’s not far from a nightmare.

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