principles

Win the war, not the battle

Seven questions that every business must answer:

1. The Engineering Question

Can you create breakthrough technology instead of incremental improvements?

2. The Timing Question

Is now the right time to start your particular business?

3. The Monopoly Question

Are you starting with a big share of a small market?

4. The People Question

Do you have the right te

7 Fundamental Principles of Design

1. Affordance

2. Discoverability

3. Feedback

4. Constraints

5. Conceptual Model

6. Mappings

7. Signifiers

We tend to undervalue the elementary ideas and overvalue the complicated ones. Most of us get jobs based on some form of specialized knowledge, so this makes sense. We don't think we have much value if we know the things everyone else does, so we focus our effort on developing unique expertise to set ourselves apart. The problem is then that we rej

Praise people but don’t forget to have the hard conversations.

Praising is important and so is having the tough conversations when someone isn’t giving their best. People appreciate when you have the tough conversations with them because that’s where they can draw all their future growth from.

If all you do is praise and high-five everyone, your team

Everyone has two lives and the second starts when you realize you have just one