Internal Product Management

Takeaways:

1. Sales becomes the second most common hire , after engineering.


2. A quarter of companies hired a product manager at this point.


3. Recruiters become a surprisingly common hire. I did not expect that. This is particularly true across some of the most unique startups, like Linear, Figma, Ramp, and Coda. Here’s Jori Lallo, co-founder of Linear,

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When giving feedback, remember that in any interaction between two people, there are three realities:

Reality 1 includes their motives and intent

Reality 2 is what they say and do

Reality 3 is the impact of their behavior on you

The points I failed to grasp were that by not writing documentation:

• you’re shutting the door for others to work on the project


• your business is much more valuable when well-documented, as it’s far more attractive to buy


• documented processes help you save time and identify where things can be automated.

Apologizing for slow replies is a symptom of unrealistic demands in an always-on culture. How quickly people answer you is rarely a sign of how much they care about you. It’s usually a reflection of how much they have on their plate.

The second model is based on what Nelson Repenning termed a capability trap , which describes how organizations fail to implement capabilities that have proved to create a positive effect.2 One of the main reasons behind this failure is a delay in the feedback loop between investing in a capability (such as perspective taking) and recognizing the r... See more

Increased efficiency can sometimes, counterintuitively, lead to worse outcomes. This is true almost everywhere.

We can decide that technology exists to create opportunity, to help people find resilience, meaning and connection. We can realize that technology changes the status quo, and that change is up to us.

The important training is not STEM, coding or how AI works. (The market will take care of that.) It’s about how people work—and how businesses so often make money by manipulating people to buy things they might not need. Instead, people can learn how to manipulate themselves .

Rather than compete with computers, people need to learn how to use and m... See more