Communication
Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it
3-2-1: How to find your way in life, the power of quiet weeks, and the problem with smart people
If someone doesn’t understand you, it’s not their fault — it’s yours.
joshspector.com • 40 One-Sentence Communication Tips
The single biggest problem in communication is the illusion that it taken place.
Bernard Shaw
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