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How empathy and creativity can re-humanise videoconferencing | Aeon Essays



Video chats have also been shown to inhibit [trust](https://dl.acm.org/doi/abs/10.1145/1240624.1240846) because we can’t look one another in the eye. Depending on the camera angle, people may appear to be looking up or down or to the side. Viewers may then perceive them as uninterested, shifty, haughty, servile or guilty. For this reason, law scholars and criminal justice activists have questioned the fairness of [remote depositions, hearings and trials.](https://www.researchgate.net/publication/4986629_Criminal_Justice_and_Videoconferencing_Technology_The_Remote_Defendant... See more