Peter Drucker on confusing efficiency with effectiveness https://t.co/rEFOWSrjsU
Peter Drucker on confusing efficiency with effectiveness https://t.co/rEFOWSrjsU
What this reveals is that improving profitability has two distinct management components. Some elements (predominantly short-run “hygiene” issues) get overmanaged, and many (long-run “health” issues) are undermanaged.
David H. Maister • Managing The Professional Service Firm
Knowledge work is not defined by quantity. Neither is knowledge work defined by its costs. Knowledge work is defined by its results.
Peter F. Drucker • The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
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