The Kickstart Question: “What’s on Your Mind?” An almost fail-safe way to start a chat that quickly turns into a real conversation is the question, “What’s on your mind?”

Here are a few tips business professionals can use to improve their small talk skills: • Be the first to say hello! • Introduce yourself. Act as if you’re the host and introduce new arrivals to your conversation partner or partners. • Smile first and always shake hands when you meet someone. • Take your time during introductions! Make an extra effo