The first rule: avoiding an argument

Use these lessons to lay that foundation: Creating unconditional positive regard opens the door to changing thoughts and behaviors. Humans have an innate urge toward socially constructive behavior. The more a person feels understood, and positively affirmed in that understanding, the more likely that urge for constructive behavior will take hold. “

Thoughtful disagreement is not a battle; its goal is not to convince the other party that he or she is wrong and you are right, but to find out what is true and what to do about it.

The alignment you create might be that you mutually agree that the project you’re working on is so flawed, or so out of sync with individual goals, that the best course of action is to cancel it altogether. Radical alignment doesn’t mean you do something at any cost; it means you find a course of action that’s most aligned with the individuals pres