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Why subscriptions just don’t work for customers
In a business context, digitization was just a hostile takeover. Digital substitution goods were cheaper, more convenient, and more scalable than their pre-Internet competitors. Max may be digital cable with slightly worse content, Uber may be digital cabs that price gouge you when you need them most, and Airbnb may be digital hotels run by the wor
... See moreThis is why many web-based micropayment systems have failed—even
Jan Chipchase • Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers
maybe we are at a "failure of imagination" point for most, if not all, consumer subscription services in how they relate to their users (pricing, everything)
Andy Weissmanx.com