We could do something, we might do something, but we don’t. And so the work doesn’t ship, or it doesn’t meet its potential.

I’m not alone in facing Resistance. It happens everywhere we look.

Some of the symptoms of Resistance seem contradictory, but if we go back to the definition, that makes sense. Here are a few:

• Procrastinating


• Ignoring or avoiding

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System problems cannot be fixed in one step, nor can they be fixed in a sequence of linear steps. Why not? Because when systems find a steady state – which is probably where you’re encountering them, if you’re setting out to change something – they’re “steady” not because they’re static, but because they’re dynamically held in place by feedback loo... See more

things to change, somebody somewhere has to start acting differently. Maybe it’s you, maybe it’s your team. Picture that person (or people). Each has an emotional Elephant side and a rational Rider side. You’ve got to reach both. And you’ve also got to clear the way for them to succeed. In short, you must do three things: → DIRECT the Rider FOLLOW

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