Why Are We Yelling?: The Art of Productive Disagreement
In thoughtful disagreement, your goal is not to convince the other party that you are right—it is to find out which view is true and decide what to do about it. In thoughtful disagreement, both parties are motivated by the genuine fear of missing important perspectives. Exchanges in which you really see what the other person is seeing and they real... See more
Ray Dalio • Principles: Life and Work
Can we patiently and reasonably put our disappointments into words that, more or less, enable others to see our point? Or do we internalize pain, act it out symbolically or discharge it with counterproductive rage? When other people upset us, do we feel we have the right to communicate or must we slam doors and fall silent? When the desired respons... See more
Alain de Botton • The School of Life: An Emotional Education: An Emotional Education
When we argue about why, we run the risk of becoming emotionally attached to our positions and dismissive of the other side’s. We’re more likely to have a good fight if we argue about how. When social scientists asked people why they favor particular policies on taxes,40
Adam Grant • Think Again: The Power of Knowing What You Don't Know
When we argue about why, we run the risk of becoming emotionally attached to our positions and dismissive of the other side’s. We’re more likely to have a good fight if we argue about how.